The Ritz-Carlton Symphony Suite Club lounge access
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Hotel · Vienna · Vienna (Area)
The Ritz-Carlton, Vienna
A grand 5-star address on the Ringstrasse, steps from Vienna's museums and the old town.
- Indoor pool and full spa with massage and beauty treatments
- Two on-site restaurants plus a club lounge with cocktails and snacks
- Central location a short walk from the Museum Quarter and old town
8.9
Great
1907 reviews
Booking.com 8.9 · 1907 reviews
About
The Ritz-Carlton, Vienna
On Schubertring, The Ritz-Carlton, Vienna occupies a heritage building with a modern interior. The hotel offers two restaurants, an indoor pool, a spa with sauna and steam room, and a fitness centre. Rooms range from classic doubles to the Presidential Suite with a city view and club lounge access.
Guests consistently highlight the attentive service and the prime location, close to the Museum Quarter and the old town's shops and dining. The club lounge is a favourite for its relaxed atmosphere and evening cocktails, and the spa provides a quiet retreat after a day of sightseeing.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
5 reasons to book- Prime central location — On Schubertring, close to the Museum Quarter and a short walk from the old town's shops and restaurants. The metro is nearby.
- Attentive, personalised service — Staff are repeatedly described as helpful and hospitable, going out of their way for guests, including special touches for celebrations.
- Club lounge experience — Guests enjoy the club lounge for its relaxed atmosphere, cocktails, and snacks – a highlight for families and couples alike.
- Excellent spa and pool — The indoor pool offers a refreshing escape, while the spa provides massages, sauna, and beauty treatments. A fitness centre is also available.
- Dining variety — Two restaurants on-site, plus a snack bar and lounge area, with in-room breakfast and special diet menus available.
–
Worth weighing
4 to weigh- Premium pricing — As expected for a 5-star Ritz-Carlton, rates are high, and one guest noted it's 'not cheap' though the quality is reliable.
- Not the absolute top in Vienna — While excellent, some guests feel it isn't the very best option in the city, though it remains a strong choice.
- Limited check-in window — Check-in is only available from 15:00 to 23:59, which may be restrictive for late arrivals after midnight.
- Price and service rating lower — The value-for-money aspect scores slightly lower than location and dining, suggesting room for improvement in perceived cost-benefit.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
2-Bedroom Premium Executive Suite Club lounge access
- 2 Queen Size Beds
- Shower
- Coffee machine
- Heating
- Bathtub
Deluxe Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Deluxe Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Premium Room Balcony
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Balcony
Premium Deluxe Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Premium Deluxe Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Duplex Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Junior Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
The Ritz-Carlton Albertina Suite Club lounge access City view
- 2 Queen Size Beds
- Shower
- Coffee machine
- Bathtub
- Balcony
Premium Suite Club Lounge Access
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Premium Executive Room Club Lounge Access
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Premium Executive Suite Club Lounge Access
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Presidential Suite City View Club Lounge Access
- 1 King-size bed
- Shower
- Coffee machine
- Fireplace
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Lift
- Currency exchange
- ATM/Cash machine
- Key card access
- No smoking on site
- Luggage storage
- Smoke detectors
- Fire extinguishers
Food & Drink
- Restaurant
- Snack bar
- Bar/ Lounge area
- In-room breakfast
- Special diet menus
- Packed lunches
- Coffee shop
Wellness & Leisure
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Steam room
- Fitness centre
- Massage (back, head, full body, foot)
- Body scrub, wraps, waxing, facial
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Car hire
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Electric kettle
- Free toiletries
- Flat-screen TV
Family & Accessibility
- Cots
- Playpen
- Baby pushchair
- Children's menu
- Board games
- Rooms/ Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
Business & Events
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 1,907 reviews
Booking.com · 8.9 · 1907 reviews
8.9Verified guest“Perfect stay with friendly, accommodating staff who went above and beyond. Comfortable beds, good heating, a safe, and TV with multiple channels. Lovely garden view. Great spot near the museums and the Museum Quarter, with shops, restaurants, and the metro nearby.”
8.9Verified guest“The staff were incredibly helpful from start to finish. The location was perfect, right in the centre of old Vienna in a particularly nice area.”
8.9Verified guest“The indoor pool was a great escape from the summer heat, and the cocktail bar was ideal for evenings. Lots of dining options, and the roof terrace had fine views. The enthusiastic staff made the experience special – every interaction felt personal.”
8.9Verified guest“Fantastic hotel, brand new.”
8.9Verified guest“Amazing service from the team.”
8.9Verified guest“Great location, atmosphere, and a strong organisational culture.”
04 — Location
Getting around Vienna
The property sits in Vienna.
Museum Quarter: The Museum Quarter, with its galleries and cultural institutions, is a short walk from the hotel – a highlight for art lovers.
Old Town: Vienna's old town, with its historic streets, shops, and restaurants, is roughly an 8-minute walk away, according to one guest.
Public Transport: The underground metro is nearby, offering easy connections across the city.
Schubertring 5-7, Vienna, Vienna (Area), 1010, Austria
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 195 rooms
06 — Questions
Frequently asked
What time are check-in and check-out?
Check-in is from 15:00 until 23:59, and check-out is by 12:00.
Are pets allowed at the hotel?
Yes, pets are allowed, and pet amenities are available.
Is parking available on site?
The hotel offers parking, and there is also an electric vehicle charging station.
Does the hotel have a pool?
Yes, there is an indoor swimming pool.
Are there restaurants at the hotel?
Yes, the hotel has two restaurants, plus a snack bar and a bar/lounge area.
Is the hotel accessible for guests with disabilities?
Yes, the hotel has rooms and facilities for disabled guests, including wheelchair access and adapted bathrooms.
Nearby
Other top-rated stays in Vienna
Want a different style or budget? Here are more highly-rated options in the area.
8.7
Hotel Rathaus - Wein & Design
Guest-rated 8.7/10 — among the top stays in Vienna.
8.8
Imperial Riding School, Autograph Collection
Guest-rated 8.8/10 — among the top stays in Vienna.
8.8
The Levante Parliament A Design Hotel (Adults Only)
Guest-rated 8.8/10 — among the top stays in Vienna.
8.4
Le Meridien Vienna
Guest-rated 8.4/10 — among the top stays in Vienna.
8.7
Schlosshotel Roemischer Kaiser
Guest-rated 8.7/10 — among the top stays in Vienna.
9.2
Boutique Hotel Am Stephansplatz
Guest-rated 9.2/10 — among the top stays in Vienna.
8.9
Boutiquehotel Stadthalle By Cocoon
Guest-rated 8.9/10 — among the top stays in Vienna.
8
Meininger Hotel Wien Downtown Sissi
Guest-rated 8/10 — among the top stays in Vienna.
9.1
Hotel Imperial, A Luxury Collection Hotel, Vienna
Guest-rated 9.1/10 — among the top stays in Vienna.
8.7
Steigenberger Hotel Herrenhof
Guest-rated 8.7/10 — among the top stays in Vienna.
8.8
Heart Of Vienna- Next To Albertina
Guest-rated 8.8/10 — among the top stays in Vienna.
8.5
Chic 1-Bed Apt By Canal Walk To Historic Centre
Guest-rated 8.5/10 — among the top stays in Vienna.
9
Beautiful Apartment In Vienna'S Heart
Guest-rated 9/10 — among the top stays in Vienna.
8.8
Apartments Vienna Opera
Guest-rated 8.8/10 — among the top stays in Vienna.
9.1
The Gallery No.4
Guest-rated 9.1/10 — among the top stays in Vienna.
The bottom line
For travellers who want a polished, service-driven stay in central Vienna with spa and dining on site, The Ritz-Carlton delivers a dependable five-star experience. The club lounge and location are standout features, though the premium rates and limited check-in hours are worth weighing up.
8.9A reliable luxury choice with an excellent position and attentive staff, best for those who value convenience and service over the lowest price.
Ready to book The Ritz-Carlton, Vienna?
Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.
No payment on this site — you complete the booking on our partner’s site.